Ross Evans Garden Centre

Shopping Guide for Ross Evans Garden Centre

As an experienced shopper, I've gathered some insights about Ross Evans Garden Centre based on my observations and the experiences of others. Here's what you can expect:

Why You Should Visit

• Variety of Plants: You'll find a good variety of plants, including some unusual specimens. You can expect to discover everything from micro herbs to succulents, with a range suitable for various garden projects.
• Plant Selection: The location offers a diverse selection of plants, including fruit trees, vegetables, and flowers. Specifically, you might find plants like Fiddle Leaf Figs for around $40 each. You can often find plants not easily found elsewhere, such as David Austin Roses.
• Good Prices: Shoppers can expect good value, with some items reasonably priced. Just be prepared to do a bit of hunting.
• Excellent Customer Service: The staff are known for being welcoming, helpful, and knowledgeable. You can anticipate exceptional service, including assistance with plant selection based on your garden conditions, packing your purchases securely, and even offering follow-up communication regarding requested items. Staff are also willing to help with packing purchases.
• Garden Supplies Galore: The location offers a comprehensive selection of garden supplies, including fertilizer, mulches, poisons, pots of all shapes and sizes, fairy gardens, pottery, wall hangings, and garden ornaments.
• Cafe 63: You'll find Cafe 63 conveniently located within the centre. It's a great spot to enjoy a snack and a cuppa while you browse.
• Well-Stocked and Relaxing Atmosphere: Shoppers can expect a lovely, relaxing, and well-stocked nursery with good displays.
• Accessibility: The centre is wheelchair and handicap parking friendly.

Why You Might Consider Alternatives

• Price: Be aware that prices can be a bit on the premium side, especially compared to some larger retailers like Bunnings.
• Cash Policy: The location operates on a card-only basis, with no cash accepted. This might be a deal-breaker for some shoppers.
• Potential for Incorrect Labeling/Quality Issues: Some customers have reported issues with plants not matching their labels or not performing as expected, particularly with more expensive plants, such as a Camellia japonica purchased for $190 or a Medinilla magnifica.
• Customer Service Regarding Issues: If you encounter problems, such as incorrect labeling or issues with plant quality, it's possible customer service could be unhelpful or unresponsive. One customer reported receiving no response regarding a concern about roses.
• Cafe Price and Quality: While the presence of Cafe 63 is a plus, be aware that some customers found the food quality and presentation lacking for the price.
• Returns Policy: The staff may not accept returns, although it is not explicitly mentioned why.
• Rose Availability and Colour Matching: Rose prices may be considered premium. Customers should be wary regarding colour matching as colour does not always match the label.