Shopping Guide: Merchant & Green - Florist - Plant Shop
Merchant & Green - A Shopper's Guide
Why You Should Visit
- Exceptional Floral Arrangements: This florist is a favorite for many, renowned for its high-quality flowers. You'll find arrangements that last, with some roses reported to last for up to three weeks.
- Excellent Customer Service: Shoppers can expect incredibly friendly, professional, and warm service. Staff are consistently praised for their helpfulness, skill, and patience. They are known for going above and beyond, even opening the shop outside of regular hours.
- Personalized Shopping & Gift Options: The staff excels at personal shopping and gift recommendations, providing the perfect bouquet even when you're unsure what to choose.
- Wide Variety of Blooms: The location offers a great variety of flowers. You'll find beautiful blooms suitable for various occasions, including birthdays, funerals, weddings, and just because. Native flowers are a particular specialty.
- High-Quality Indoor Plants: Alongside flowers, the store stocks a good selection of indoor plants, all well-cared-for.
- Workshops & Classes: The location offers workshops, such as bonsai and terrarium classes, creating a relaxing and enjoyable experience. These classes are praised for their intimate setting, allowing for ample attention and guidance. Tea is provided at the start of the class.
- Knowledgeable & Helpful Staff (especially Chris): Chris, in particular, is highly regarded. He is knowledgeable, passionate, and helpful, offering tips on plant care and creating custom arrangements. He's also known for his calming demeanor and attention to detail.
- Customized Arrangements: The team is capable of taking any flower arrangement requests and follow the client's requests.
- Wedding Services: The team is able to design bridal bouquets, flower crowns, and boutonnieres.
Why You Might Consider Alternatives
- Potential Issues with Terrariums: Some customers have experienced problems with the longevity of terrariums. Be aware that despite following advice, some terrariums have died within weeks.
- Inconsistent Plant Quality: There has been inconsistency reported. One customer received flowers that didn't bloom and died quickly, in contrast to a similar bouquet from another retailer.
- Potential for Unfavorable Reactions to Plant Complaints: If you encounter issues with a purchase, be aware that responses to complaints may not always be satisfactory. In one instance, a customer felt unfairly accused and dismissed when reporting a problem.
- Price Sensitivity: While the quality is high, the shop may not be the most budget-friendly option.
