Shopping Guide: Bunnings Newstead
Bunnings Shopping Guide
Why You Should Visit
- Wide Product Selection: You'll find a comprehensive range of items here, from home repair supplies and power tools to garden plants, outdoor gear, and pet supplies.
- Excellent Customer Service: Shoppers can expect friendly and helpful staff, often described as knowledgeable and willing to assist. You may encounter staff who are very patient and dedicated, like Cade, who assisted a customer with a power supply. Staff like Letitia at the door can also provide excellent directions.
- Impressive Garden Section: The location offers a well-stocked garden section with fresh, diverse, and well-priced plants. There's also a top-floor nursery, providing a great selection of plants.
- Convenient Location & Parking: The store offers ample on-site parking, making it easy to access. The location is ideal if you live in or around Brisbane city.
- Well-Organized & Clean Store: Shoppers have commented on the store's tidy and organized layout, contributing to a pleasant shopping experience.
- Convenient Features: This Bunnings has self-checkouts for quick transactions and on-site toilets for added convenience.
- Trade Area Availability: The trade area is present, and is generally well-stocked.
- Helpful Staff in the Trade Area: The staff will help you dismantle machines and fit new parts, as well as helping with loading.
- Price Guarantee: Bunnings guarantees the lowest prices and will beat any competitor's lower price by 10% (excluding trade quotes, stock liquidations, commercial quantities, and items sold by other Bunnings Group businesses and Bunnings Marketplace).
- Easy Navigation: Navigating the store is generally not too challenging, especially for casual shopping.
- Pet-Friendly: The store is pet-friendly.
- Interesting features: The store has the longest escalator you will ever see.
Why You Might Consider Alternatives
- Potential for Stock Issues: Be aware that popular items, particularly those with discount prices, may be out of stock. Checking online before visiting is recommended.
- Customer Service Variations: While generally positive, the level of service can vary. Some experiences may be just 'what they all are' - not outstanding, but not poor.
- Perception of Discrimination: There are concerns about how some staff members treat certain customers. Some customers reported feeling profiled.
- Knowledge is Required to make informed decisions: If you are looking for specific items, you may need additional help and not all the deals are what they seem.
- Trade area congestion: The trade area is often very packed.
