Shopping Guide: A Visitor's Perspective

Why You Should Visit

• Convenient Deliveries: You'll find this business offers easy and reliable delivery services. You can get bags of soil, mulch, and rocks delivered, making it easy for anyone to manage their gardening projects.
• Wide Range of Products: This location stocks a great selection of gardening supplies, including stones, mulch, stepping stones, and rocks. You can also find turf and soil here.
• Helpful and Knowledgeable Staff: You can expect to encounter friendly and helpful staff who provide excellent customer service. Some staff members are willing to recommend the right products and offer expert advice. You'll find them assisting with loading your purchases.
• Excellent Customer Service (Often): Several experiences highlight amazing customer service. Jason, in particular, stands out for answering emails and phone calls at all hours, and providing personalized assistance with projects, even for walk-in customers. Other staff members are noted for their efficiency and friendliness.
• Competitive Prices: Shoppers can expect fantastic prices across the product range.
• Fast Delivery: You might get your order delivered quickly. One customer received a cubic meter of rocks within two hours of placing the order.
• Organized and Updated Services: Past details can be updated, and invoicing can be easily managed.
• Good for Large Projects: You can use them for turf, garden base, and other significant landscaping materials.
• Positive Experiences with Delivery Drivers: You might experience a top-notch delivery driver.

Why You Might Consider Alternatives

• Inconsistent Turf Quality: Be aware that the quality of the turf may be questionable. Some customers received turf infested with lawn grubs and weeds, which, despite complaints, the business claimed was not their responsibility.
• Possible Customer Service Issues: Although the staff are often helpful, you may encounter instances of poor customer service. One customer reported being ignored and received no help with securing a purchase to their roof rack. The staff displayed nonchalance.
• Potential for Delayed Resolution: If you have a problem with a product, like the turf, the business might not immediately address the issue, and it could potentially take several months to resolve.
• Supplier Issues: The business outsources to a turf supplier. If you have a problem, you may get passed back and forth between the two businesses.