Finlay's Stone

Finlays Stone: A Shopper's Guide

Why You Should Visit

• Wide Variety of Products: You'll find a comprehensive selection of landscaping supplies. The location offers stone, mulch, topsoil, sand, pavers, feature rocks, NT natives, and even stone sculptures. They seem to cater to a range of landscaping needs.
• Good Quality and Selection: Shoppers can expect a good selection of materials, particularly stone, as well as quality mulch and topsoil.
• Friendly and Helpful Staff: Staff interactions are consistently positive. You'll encounter friendly and helpful staff, even at the front, who are knowledgeable about the products and can offer advice and tips. They also seem willing to provide advice on specific projects.
• Excellent Customer Service: The location is known for great customer service. You can expect quick and efficient service, with staff delivering goods on time and with care.
• Delivery Service: Delivery is available, which is useful if you can't transport the goods yourself.
• Experienced in Stone Work: They are stone masons and can provide advice on your stone needs, which suggests expertise in this area.
• Reasonable Prices: Reviews suggest that the prices are reasonable for the products offered.
• Easy Transactions: The transaction process seems straightforward and efficient. One reviewer reported an easy transaction and safe next-day delivery.
• Provides Valuable Advice: The staff provides helpful advice on projects, even suggesting alternative solutions to improve your project.

Why You Might Consider Alternatives

• Inconsistent Product Accuracy: Be aware that there's a risk of receiving the incorrect product. One customer received the wrong size of gravel and experienced a frustrating resolution process. It's important to be very specific with your orders.
• Potential Topsoil Issues: The quality of topsoil can be questionable. One customer reported that the topsoil ruined their grass due to the presence of small pebbles.
• Material Condition: The stone may be covered in dust from crushing, which can alter its appearance until washed.
• Possible Overcharging or Under-Delivery: One review explicitly mentioned overcharging and under-delivery, suggesting potential issues with pricing or order fulfillment.
• Limited Information on Product Specification: Website may not specify product ranges, which caused an issue where the customer expected a specific range of stone but was delivered a different size.
• Alternative Suppliers: The reviews point to alternative businesses. You can consider exploring other options, including Paradise Landscaping, Rural Garden Supplies, Darwin Material Supply, Sage, U-Cart, and City Soils.