Shopping Guide: Plant and Gardening Products

Why You Should Visit

• Extensive Plant Selection: You'll find a wide variety of plants to choose from, with a "sheer range" available. The location is known for stocking good quality stock.
• Great Product Range: The business offers a comprehensive selection of gardening products in addition to plants.
• Wholesale Focus: The business caters to the trade, offering an "exclusivity" that suggests a specialized selection. You'll encounter a "brilliant set up".
• Positive Staff Interactions (for Trade Customers): Shoppers who are part of the regular customer base can expect kind and helpful staff.
• Excellent Customer Service (with Specific Employees): Some staff members are praised for providing excellent assistance, like Wayne and Aaron who go out of their way to help with product selection. Troy and Phil are also mentioned as being helpful.
• Potential for new products: This business is stocking TNB Naturals products by next month.
• Customer Support: EIREN is mentioned as a great support person.
• Reasonable Prices: "Very good pricing" is reported.
• Long-term Customer Satisfaction: Many customers have been using the business for years and consider it a go-to place.

Why You Might Consider Alternatives

• Limited Public Access: Be aware that the business primarily operates on a wholesale basis and may not sell to the general public.
• Variable Customer Service: Some customers have experienced poor, rude, and even racist treatment from staff. This includes instances of being yelled at and being told to leave.
• Difficulty in Finding Help: On some visits, you may need to actively seek out a staff member for assistance.
• Inconsistency in Staff Friendliness: While some staff members are lauded for their helpfulness, others may not be as welcoming.
• Requirement of an Account: If you don't have an account, you might be asked to leave, even if willing to apply for one.
• Inconsistent Service Quality: Some staff members may not understand your needs or be helpful with product advice, even if not a pricing issue.