Shopping Guide: Go Dutch Flowers
Go Dutch Flowers: An Informed Shopper's Guide
Why You Should Visit
- You'll find stunning floral arrangements: Many reviews highlight the beauty of the flowers, describing them as "stunning" and "beautiful," matching the photos advertised.
- Excellent for online orders: The website is easy to navigate, with straightforward ordering processes, and the ability to select from many options.
- Prompt and reliable delivery is a hallmark: You can expect both same-day and next-day delivery, even for last-minute gifts, with many deliveries completed on time.
- They provide a unique, personal touch: A standout feature is the video preview of your arrangement before delivery, allowing you to see what you are paying for.
- They cater to special occasions: From Mother's Day bouquets to wedding flowers, they have options for various events, including a hatbox arrangement to celebrate a house move.
- Customer service is praised: Multiple reviews highlight great service, especially in situations requiring quick actions.
- They can handle orders from abroad: They are accustomed to taking orders from the USA for deliveries in Ireland and are especially accommodating for memorial services.
- They excel in wedding services: For weddings, you can find flowers designed to match specific color schemes and receive personal consultation for church and reception arrangements.
- They have repeat customers: Many reviews indicate a history of satisfied customers who have used Go Dutch for years, including for Valentine's Day and other occasions.
Why You Might Consider Alternatives
- Product mismatch is a potential concern: There are instances where the delivered product does not match the online advertisement, with differences in materials and design (e.g., a woodland pillow with stapled-on leaves instead of sphagnum moss).
- Customer service responsiveness varies: Some customers have reported unsatisfactory responses from the customer service team, especially concerning product discrepancies.
- There can be issues with order fulfillment and timeliness: Some experiences show that the order might not be ready when promised, or not as requested, potentially leading to frustration, as evidenced by the experience of waiting 20 minutes and receiving an incomplete product.
- Delivery failures can occur: At times, deliveries have failed to arrive, with no communication or apology provided.
- Managerial presence can be a mixed bag: The experience with the manager present during a botched order seems lacking, with a passive response to customer complaints.
- Customer satisfaction isn’t always guaranteed: Some reviews highlight a complete disregard for customer satisfaction after receiving payment.
- Pricing and Value may be questionable sometimes: There is an incident where a customer paid €60 for an order that wasn't what was asked for, suggesting that you might be able to obtain the same results with less money elsewhere.
