Millers: An Informed Shopper's Guide

Why You Should Visit

• Great Prices on Hard Fill: You'll find excellent prices here, particularly for materials like concrete, often significantly cheaper than disposal sites.
• Generally Good Service for Landscaping Materials: The location offers good service and good products for landscaping materials.
• Good for Van Loads: Shoppers can expect convenience; you can simply call and pick up a load for your van.
• Good trailer return policy: You can expect flexibility in returning the trailers.
• Quality Firewood Supplier (in some instances): There are accounts of being pleased with the product and service. Paul, in particular, has gained approval as a quality firewood supplier based on positive experiences.
• Douglas Fir Firewood Can Be Good: There are accounts of being delivered Douglas fir firewood that looks good with no offcuts and rubbish.
• Prompt Response (Sometimes): Paul has the ability to quickly address issues with the firewood, for example, dispatching staff to re-gather the initial load.

Why You Might Consider Alternatives

• Inconsistent Firewood Quality: Be aware that the quality of firewood can be highly variable. Some customers have reported receiving wood that is wet to the core, covered in mud, and doesn't burn, resulting in significant waste and dissatisfaction.
• Debris and Rubbish: You might find your firewood load containing excessive debris, including stones, dirt, and end cuts, requiring extra trips to the dump. Some loads can have a barrow full of rubbish.
• Misleading Claims About Seasoning: Shoppers should be cautious as claims of "seasoned" wood may not always be accurate, with some customers receiving waterlogged wood that is difficult or impossible to use.
• Inconsistent Bark Deliveries: You should be aware that there may be inconsistencies. The delivered bark might be significantly different from what was selected, being muddy, and containing stones and debris.
• Customer Service Issues: Be aware of potential issues with customer service. Some customers have reported a lack of responsiveness to complaints, including no replies to emails and unwillingness to rectify issues like unsatisfactory soil.
• Unreliable Firewood Quantities: It has been mentioned that you may not be receiving the amount you ordered.
• Inability to Return Wet Wood: Customers have reported issues getting the company to return wet firewood and provide dry wood.
• Poor Soil Quality: Avoid the topsoil as the product received has been reported to be riddled with stones.
• Potential for Muddy or Dirty Wood: Several reviews indicate the wood may arrive covered in mud, making it messy and potentially less effective.
• Inadequate Product Descriptions: Be careful as the product may not be as described, such as in the case of bark.