Domayne Fyshwick

Shopping Guide for Domayne

Why You Should Visit

• You'll find a great range of products. This includes white goods, small appliances, TVs, computers, furniture, and bedding.
• The location offers modern and quality furniture with a variety of options.
• Shoppers can expect assistance from helpful sales staff. Specifically, Ben in the bedding department is known for his product knowledge and ability to assist in a hurry. Ben in appliances also provided great after-sales service.
• In the TV department, Sajuan and the manager have provided good service.
• Joey from the electrical department is very helpful, especially if you're looking to buy appliances.
• The store environment can be peaceful, as some customers experienced.

Why You Might Consider Alternatives

• Be aware that you might encounter disinterested staff. Some customers found the staff unhelpful, and they felt like they were interrupting the staff's day.
• Shoppers should be cautious about dishonest practices. One customer reported a price increase of $500 on a chair during a "sale" that followed an initial price. This customer also reported a sales assistant denying the original price.
• The customer service can be very poor. One customer found customer service atrocious after a Black Friday sale order was cancelled. There were no additional communications on the order cancellation. The customer wasn't able to get a response on replacing the cancelled item with an alternative color.
• Regarding returns, be aware of a potentially inflexible policy. One customer was unable to return a robe after opening the packaging and being unable to exchange it for a smaller size.
• You might experience a lack of stock on items. One customer found none of their desired items on display to be in stock.
• Staff behavior can be unprofessional. One customer encountered a staff member who was dismissive, unfriendly, and rolled her eyes.
• If you're looking for clothing, consider other options. One customer was unable to exchange a robe due to the store only stocking one size.
• Be careful about purchasing furniture like bar stools. A customer's bar stools' leather discolored shortly after purchase, and they were told they would have to pay for the repairs.
• The staff might be dishonest. One shopper was told the couch was in stock, and they could shop around. Ten minutes later, the sales assistant said he'd sold the couch suite to someone else.
• Prices may be higher than competitors. One shopper found the same items at a store across the road and saved over $300.
• The location is closed on Sundays.