CARTERS - Nelson

As someone who's frequented this place a few times, here's a breakdown to help you decide if it's right for your needs.

Why You Should Visit

• Friendly and Helpful Staff: You'll find consistently positive interactions with the staff. They're often described as friendly, knowledgeable, and customer-oriented. They go out of their way to assist, even offering helpful advice and guidance.
• Excellent Customer Service: Expect outstanding service. Staff members are known to be helpful, as demonstrated by an instance where a young man at the counter provided excellent service.
• Good Product Range: The location offers a wide selection of building materials and tools. While the specifics aren't detailed, the reviews suggest an extensive range.
• Local and Accessible: This place is positioned as a smaller, more approachable alternative to larger chains like Mitre10, Placemakers, and Bunnings. You can expect a more personalized experience.
• Helpful in the Yard: Shoppers can expect assistance, particularly in the yard. Staff members are ready to guide you to the right products, as seen when someone was shown timber options for a project. The staff is also mindful of safety, giving warnings about vehicles and forklifts.
• Specifically Good for Building Materials: If you're looking for materials, this is a worthwhile stop. One visitor obtained timber needed for a project and found staff to be helpful.
• Often Has What You Need: Based on multiple reviews, they often have the necessary items in stock.

Why You Might Consider Alternatives

• Potential for Pricing Inconvenience: Be aware that the reviews mention the absence of prices on shelves. This could necessitate asking staff for pricing information, potentially slowing down your shopping experience.
• Staffing Levels: The reviews mention a possible lack of enough staff, which might lead to longer wait times, depending on the number of other customers.